Delivery

Many manufacturers and retailers still transport mattresses packed in plastic wrapping. Passé, right? Our manufacturer has invested in a distinctive technology that vacuum seals, rolls and packs the mattress, ensuring it can be compressed into the smallest of spaces. No, seriously!
       

This means that when we transport the mattresses from the UK, we can transport at a lower cost and we then pass these savings on to you, plus it also reduces the number of trips we take, which also brings down the level of pollution.

 

Delivery will be made to the delivery address specified on the Order and any changes to a delivery address must be supported by documentary evidence. You must notify us at least 72 hours prior to Delivery of any delivery amendments. Any amendment however small may lead to an increase in lead-time or change of delivery date.

     

    Whilst we deliver to Dubai, Abu Dhabi (City Limits, Yas Island etc), Al Ain, Ajman and Sharjah for FREE. There will be an additional charge of 400 AED to be paid on delivery to Abu Dhabi Western Region and 300 AED for Fujairah and RAK.

    Next Day Delivery

    With our helmii mattress only we can offer next day delivery in Dubai and Express 48hr delivery to Abu Dhabi. Orders received by 2pm will be delivered next day within Dubai only

    Orders for Abu Dhabi City Limits only will be delivered within 48 hours.

    Next Day and 48 Hour delivery only available in Dubai and Abu Dhabi City Limits 

     

    Delivery will be deemed to have taken place when the Goods have been delivered to the address set out in the Order. Delivery is to the room of Your choice at the delivery address. We do not need to satisfy Ourselves that the person accepting delivery at the agreed address is authorised by you to accept the goods.

       

      You should inspect the goods carefully upon delivery. For built beds or furniture we'll assemble one or two pieces, so you can clearly see the overall style, quality and finish. Only when you approve this will we build the remaining items. Once assembled by Us or our provider at the delivery address, and signed approval is given, the goods will be deemed accepted unless you inform us otherwise at the time. Where goods are not removed from their packaging or you have otherwise not had a reasonable opportunity to inspect the goods on delivery, the goods will be deemed accepted 7 (seven) days after Delivery.

         

        helmii will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

           

          Multiple transactions may result in multiple postings to the cardholder’s monthly statement.

             

            Please refer to our T&C’s for a complete overview of our delivery processes
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