The bed is great quality and looks fantastic. Delivery was quick and the team were polite and reasonably tidy during the set up. My only criticism would be that with the recommended size mattress on the top bunk, its nearly impossible to tuck in bedding. Other bunk beds we have allow a small amount of room to allow for bedding, but this one doesn't seem to at all, which makes bed-change day rather strenuous!! Nonetheless, the new occupants are absolutely delighted with it and the room looks good.
I love my Windsor DYO bed! The team at Helmii were very accommodating about making the bed a little higher than normal, perfect for my tall husband! Thank you!:)))
Super happy with the Answick base & Helmii mattress. Bed is lovely- great quality and brilliant service. Comfortable, firm but soft mattress. 5/5
Outstanding Bed that is both Stylish and solid. Looks and feels a lot more expensive than what it is. It’s also a perfect match with the Helmii mattress!
Fantastic service from Simon, and the professionalism of the delivery and installation team. Would definitely recommend.
Best nights sleep I’ve ever had. I used to wake up often and was always adjusting my body position. I’m glad to say that these problems are gone and the only thing that has changed is the mattress!
We were in a crunch for time, and Simon understood the situation and supported us and was very helpful to have our order delivered and set up well in time! Greatly appreciated.
The bed itself is beautifully made, and fits righ in to the room we had planned out!
Many thanks, and keep up your great service and products!
After a few nights adjusting, husband and I are both sleeping better, waking up without aches and pains, and loving the comfort. We like a firm mattress, yet find that this gives the support and structure we need and feels luxurious and comfortable at the same time. We have quite a difference in size / height, each of us can move around without disturbing the other. Happy to report that we have had the mattress for 12 days and have known since day 5 that we love it.
Not much to say other than this is an outstanding mattress. We still cannot believe how comfortable it is and how it simply hugs every contour of your body. Don't get stuck on whether it is a hard or a soft mattress; it just does not fall into such categorisation. It simply wraps your body perfectly. Truly unbelievable comfort and great service from the website to the people who contacted us. 40 days trial?! We are not returning this...
PS: we also bought pillows (the basic ones), also those are perfect!
It’s the first time I buy online and it was a great experince for me and I ❤️ a lot it’s very elegant and chic bed ,and I got a cute from Simon thank you.
I am so happy with my new Helmii mattress. I haven't slept this well in years. Thank you Simon for your amazing customer service and delivering the promise of quality and comfort!!
the bed is beautifully made. Just as expected :) the staff maintained an excellent customer service. They were punctual and professional. they fixed the bed in no time. i loved their job, neat and quick. I would definitely recommend Helmi!
If you want to make your kid super happy buy this bed lots of features and really comfortable.
We didn’t wait long for the delivery either and Simon was super professional sending me a thank you card and a little gift
This mattress is great. Before I learned about Helmii I was in the final stage of buying a bed from one of the popular highstreet sellers (which was costing nearly double). My wife and I spent about 20 minutes trying different mattresses and then settled from one that we thought would do the job. I remember thinking at the time it probably won't be the right mattress and we'll be stuck with it for the next 5-10 years or so - but what to do. With a money back guarantee, I was already convinced Helmii was the way to go, but what I really appreciated was the lack of options. It's like the restaurant's with a limited menu - anything you pick tends to be excellent. The same here. I would not have picked this mattress from the store - but after one night of sleeping on it, I was 100% sold. I love this mattress. Many thanks.
I love this bed. My bedroom has high ceilings, so a large headboard is perfect. I chose a nice soft pink, which looks great. The material is really nice quality - in fact, everything I purchased from Simon/Helmii has been superb.
Simon and his fantastic team custom made the most beautiful and comfortable bed I have ever had. They were so professional and the service so quick and easy. I would highly recommend Helmii beds. The mattresses are extremely comfortable too!
We have the Windsor bed and mattress and the products are excellent.
This is matched by an excellent delivery and follow up service, including a personal note on the day of delivery. Would highly recommend.
So efficient from the start! Had a few enquired prior to ordering and got prompt answers on each of my questions. The delivery only 1 day after making the order! Great service and the product is great!
Simon’s help and knowledge on beds and mattresses gave us confidence that we were buying from the right company. After having slept on the bed now for over 4 weeks, I can say with confidence that we bought the best bed in town.
My kids love playing on the wheels and sounds. Looks like real car.