How it Works
The full cycle of the purchasing process through to delivery has been outstanding. I initially wasn’t sure on which boucle colour I wanted, Helmii sent my three samples of material the next day via courier which enabled me to select my dream bed. Julia was on hand to guide me through the delivery due date expectations to the exact time slot of delivery. The bed did not disappoint… made to an extremely high standard and it looks phenomenal. It also provides me the much needed extra storage I need…. 5 star service.
If you are looking for high quality and beautiful storage beds, then Helmii is the perfect option. Everything was really smooth, from selecting the material to ordering and delivery. Julia from the Helmii team was super helpful and ensured we got our bed in time for our move as well.
The hydraulic storage works perfectly and the bed is sturdy and stylish. We love it and recommend it to everyone!
My swatches were delivered within a couple of hours after placing my order. It’s very helpful to be able to see swatches of the colours/materials you like before you place an order. Can’t wait to get my bed!
This is my second bed from Helmi and will definitely come back in the future! Julia is knowledgeable, professional and a pleasure to deal with. The beds are well made, beautiful materials and designs to select from, and are just a dream to sleep in! Very happy with this purchase.
I recently rented an apartment in Dubai. Because the bedroom is small I found quite challenging to find a bed in the market. 160x200 and above beds would take a large footprint and not allowing much room left for circulation and other furniture. Moreover, I lacked space in the apartment to store by travel bags. However, I find the perfect solution with Helmii. I ordered a 140x200m Ottoman bed with 35cm deep storage space.
After the order I was immediately contacted by Julia to clarify some aspects of the order and waited for it to be manufactured. Once ready (before the expected date) the delivery was arranged. The delivery team arrived in time. They were very professional, very respectful and with good communication. I could observe the care that was taken during the bed assembly, measurements and the disposal of the cardboard and plastic waste.
It was not a cheap bed, I admit. But sometimes you need to see the value that something brings to you, not only its cost. In this case, the ability to provide a good footprint for the bedroom dimensions together with the storage solution pays off the price. Meanwhile I purchased a mattress from another supplier that fitted the bed perfectly. This is the only aspect that I believe that can be improved by the store: the offer regarding all other bed accessories. In my case I wanted a spring firm and thick mattress for my back and from what I remember the solutions provided by the store were somehow limited. The same for pillows or even bed clothing (duvets/sheets). But like in every business, there is always room for improvement and I believe that with time Helmii will be able to provide a broader range of products in this area too.
Thank you very much for the sale! I definitely recommend!
The quality of the bed is exceptional, and it was well worth the investment. I am thrilled for the opportunity to showcase my style to others.
Overall, my experience with Helmii was fantastic. Thank you for providing excellent customer service and delivering a high-quality product for our clients .
Absolutely love Helmii beds, that I bought a second one to ship home.
Helmii beds are something else. I can tell the difference compared to an older bed I had and the quality is definitely superior and up there. The built of the bed is impeccable. It looks like it’d been properly engineered. The design is flawless. The hydraulic storage is way better than what I previously had. I can actually life the base with the mattress on while before with my old bed I had to get the mattress off the bed to be able to lift the base which was a chore. The storage space could be bigger, it’s a bit smaller because of the way the bed is built, so it didn’t fit all of my things that the old bed did, but I’m still really happy I made the shift because the quality is definitely worth it. Both Simon and Julia are very friendly and highly responsive. The samples arrived very fast every time and so was the bed delivery. I had a change of heart about the color I picked and Julia was so accommodating and went the extra mile to have it changed for me without making me feel like it was a problem, which I really appreciated. She also made some adjustments to give me the exact bed I wanted and now I have my dream bed. Overall I’m really happy I went with Helmii. 100% would repurchase.
I have worked with the team at Helmii for a few projects now, I love their range of fabrics and the quality of the beds is excellent. Their customer service and communication is great and the installation team are always on time and tidy :)
I’m very happy with the Alnwick Hydraulic Storage Bed you recently made for me. The build quality is excellent and there's a huge amount of storage space.
bought my second bed from Helmii. very happy. customer service to delivery really professional!
This bed has a lovely soft headboard which also provides good support while using devices - ideal in a pre-teen/teen’s room. Really great quality and a lovely professional service from start to finish!
Julia was super helpful and patient in helping us figure out exactly what we wanted. The process was hassle-free and the bed was delivered exactly when it was estimated to be delivered. We weren't quite sure what to do about our bed for a while as we loved our mattress but its sizing did not fit into all king size frames; having everything customized ensured that we were super happy with the results and that we have something beautiful that will stick with us for years to come.
We were able to choose from a wide range of fabric swatches that are delivered to the house and we could also make some small size adjustment - a truly personalised service to create your dream bed! Thank you Helmii Team!
A wonderful sleep on a Helmii mattress! Highly recommended